Meet Our Administrator; Clare Hines

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In our latest series of articles, we are introducing you to members of the ETE team. So far, you have been introduced to Richard Spragge, who designs your roof truss solutions, and Dan O’Dell who is in charge of building them.

Today, we are meeting the lady who is working hard in the office to make sure everything gets done! Our fantastic administrator, Clare Hines.

Meet Our Administrator

Clare Hines, Administrator at ETE ltdNo, it’s not a coincidence that Clare and owner Richard share a surname. Clare is, in fact, Richard’s sister. As we have mentioned before, ETE Ltd is a family business!

Thanks to talks over family dinners, Clare has an in-depth knowledge of the business which made her the perfect choice to join the team as our Administrator.

Clare has been working with us since October 2019. Before joining the team, she had worked in customer services for 10 years and previous to that she was working in the hospitality industry. So, it’s safe to say she really is a people’s person which definitely helps in this role.

We asked Clare how she’s getting on:

“It’s going really well! I love how there is real variety in the work I do, and no two days are the same – I feel like I am constantly learning something new. I do enjoy getting to talk to our fantastic customers too, it is one of my favourite parts of the role.

Although I haven’t worked in the industry before, I think I have a lot of background knowledge as it’s my brother’s business. You could say I have been on work experience up until now!”

Tell us more about yourself, Clare

So, we have found out that Clare is a people’s person and although she has only worked at ETE since October 2019 she has a very good knowledge of the family business, but what does she like to do when she isn’t at work?

“My friends and family mean a lot to me, so I enjoy spending as much time with them as possible. We will often go out for lunch or dinner because there is nothing better than a catch up over good food and a glass of gin!

I have a dog named Lola who I often go for long walks with on the weekend. Sometimes you can catch me out for a run too – although not so much in the winter!”

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